Welcome to the zorq-ai.io Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our creative AI platform for image, video, and voice generation.
We collect the following types of information to provide and improve our services:
- Registration Data: Name, email address, and authentication credentials when you create a zorq-ai.io account.
- Payment Information: Billing details processed securely through Stripe. We do not store your full credit card information on our servers.
- Profile Data: Avatar, display name, and preferences you choose to provide.
- Prompts and Inputs: The text prompts, instructions, reference images, and audio samples you submit to generate or edit content.
- Generated Outputs: The images, videos, and audio created through your account.
- Generation History: Records of your generation requests, the models used, and credit usage.
- Service Interaction: How you use zorq-ai.io, including features accessed, generations run, and settings configured.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Analytics Data: Aggregated information about platform performance and user behavior.
We use your information for the following purposes:
- To provide zorq-ai.io image, video, and voice generation services
- To process payments and manage your subscription or credits
- To provide customer support and respond to inquiries
- To send service updates and important notifications
- To detect and prevent fraud, abuse, and security issues
- To comply with legal obligations
zorq-ai.io is an aggregator. We do not train our own foundation models. When you run a generation, your prompt and any reference files are sent to the third-party model provider you selected (for example, providers behind Nano Banana Pro, GPT Image 2, Veo 3.1, Seedance 2.0, Kling 3.0, HappyHorse, or ElevenLabs) so they can produce the output. Those providers process your inputs under their own privacy and data-retention policies. We route only what is needed to complete the request.
- Generated outputs and uploaded references are stored on our cloud storage (Amazon S3).
- We use industry-standard encryption for data in transit and at rest.
- Payment processing is handled by Stripe, a PCI-compliant payment provider.
- We regularly review and update our security practices.
- Account data is retained while your account is active.
- Generated outputs are stored according to your subscription plan.
- You can request deletion of your data at any time by contacting support.
zorq-ai.io relies on the following third-party services:
- Stripe: Payment processing
- Google OAuth: Sign-in provider
- Amazon S3: Storage for uploaded and generated assets
- Third-party AI model providers: Hosted model inference for image, video, and voice generation (see above)
- Email delivery (Resend): Transactional and support email
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your generated outputs
- Opt out of marketing communications
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification.
If you have questions about this Privacy Policy or your data, please contact us or email [email protected].